Stephen Laaper, an operations technology leader & NMETC P63 Graduate, blends AI expertise with hands-on EMS experience. As a Deloitte Principal, he leads Artificial Intelligence transformations for manufacturing and supply chain operations. He is also a Lieutenant with the Stow Fire Department and Paramedic with Pro EMS, giving him unique insight into pre-hospital care. Stephen will discuss how AI, from predictive dispatch to field diagnostics, can improve patient outcomes and streamline EMS operations.